We offer a 14 day refund policy on all stocked goods that are not reduced or ex display, after this period of time we are unable to accept returns or exchanges. If you are unsure if the product you are ordering is a stocked item or special order, please contact us before ordering, a member of our Customer Service team will be happy to answer any question you may have. Further information on Special Orders, Bespoke, and Made To Order products is listed below.
Please see below our non-returnable products:
- Bespoke or Made To Order products including shades, bed runners & cushions
- All David Hunt Lighting products
- Light Bulbs
- Wallpaper / Wallcoverings
- Reed Diffusers, Reed Diffuser Refills, Room Sprays & Candles
- Light Shades can not be returned if their cellophane has been removed.
We do not offer a Credit Note / Exchange or Refund on the above item(s).
