Broughton Pale French Grey 5 Drawer Chest Of Drawers

• Height: 87cm
• Width: 140cm
• Depth: 56cm
• Finish: Pale French Grey
• Material: Solid Birch
• Broughton 5 Drawer Chest Of Drawers

An undeniably stately Georgian inspired design, the Laura Ashley Broughton 2+3 drawer chest will transform any bedroom with Its grandeur. It comprises two small and three good-sized drawers providing plentiful storage space. This classic look is crafted from solid birch as well as modern materials and features turned wooden handles and has a low-maintenance lacquered finish. Only the drawers need to be inserted to begin enjoying this piece; full assembly is not required.

DELIVERY RATES

We offer complimentary UK delivery on orders over £100.00, T&C apply.

NORTHERN IRELAND

Yes, we deliver our smaller items to Northern Ireland via our courier service, this incurs a £20.00 shipping charge. We are unable to delivery our Larger Items such as larger products to Northern Ireland, in this instance you can certainly place your order and arrange a courier to collect them from us, and deliver them to you. You would first need to contact us via email, informing us that is this what you wish to do. We have successfully delivered to our Northern Ireland customers previously so that's no problem at all! 

SOUTHERN IRELAND

We currently do not deliver to Southern Ireland.

You can certainly place your order and arrange a courier to collect them from us, and deliver them to you. You would first need to contact us via email, informing us that is this what you wish to do. We have successfully delivered to our Southern Ireland customers previously so that's no problem at all!

SCOTLAND

Deliveries to certain areas of Scotland (including Highlands) require a £20.00 shipping charge for smaller items, and can vary up to £100.00 for larger items and £200.00 for pallet items. For larger items such as products exceeding 800mm these would be delivered on our own vehicles to avoid damages, with that in mind our lead time would increase as we would plan these on our next route to your area of Scotland.

NON UK MAINLAND

UK Non-Mainland includes the Scottish Highlands, Isles of Scilly, Orkney Islands, Inner Hebrides, Outer Hebrides, Isle of Man, Isle of Wight, Channel Islands and Guernsey. For these areas our fastest option available is on a two-three working day service, We would usually advise 5-7 working days for orders that are non UK mainland. For large orders including orders cable there will be additional charges for pallet deliveries. The cost on this ranges from £19.95 - £69.95 per order dependent on postcode.

LARGER ITEM DELIVERIES

Delivery on larger items, including large lighting or bulky items are delivered via our own tail lift vehicles, or verified third party logistics companies who specalise in the delivery of large, bulky items.

For these items customer assistance will be required to assist our delivery driver. Delivery is strictly to curbside for insurance purposes.

Once received, we request you check all items and report any faults within 48 hours. Claims outside this time period will be rejected.

There is a £30.00 carriage supplement on all Larger Items and a £100 carriage supplement on all Pallet Deliveries.

SMALLER ITEM DELIVIERIES

Delivery on smaller items are generally sent using our couriers DPD which offer a 1 hour delivery slot. We will provide you with your tracking information on your Dispatch Notification email when your order has been dispatched. Please ensure you provide both a mobile telephone number, and email address so we can keep you updated with the status of your parcel.

Once received, we request you check all items and report any faults within 48 hours. Claims outside this time period will be rejected.

LIGHTING DELIVERIES

Delivery on lighting is typically received around 4-7 working days for in-stock products. We do hold large stock levels of our popular & fast moving collections, which we aim to dispatch sooner. Please note some brands do have an extended lead time of 2-3 weeks and some Made To Order or Bespoke products range from 6-8 weeks depending on the brand. This will be detailed on the product or brand page and can sometimes be improved. Please contact us for further information where we will be happy to advise you a more accurate lead time - email us at sales@cpelec.co.uk

All orders placed before 11am on items in stock in our warehouse will aim to be delivered the next working day by our courier service. Deliveries to UK Non-Mainland and Republic of Ireland will be delivered on a 2 - 3 day courier service. If the product(s) are not in stock in our warehouse, items will be ordered from our suppliers and delivered to you within 5 to 7 working days. If your order is considered urgent we recommend contacting us to confirm stock availability, where we can also enquire into faster courier services for you.

Please note our next working day service is not guaranteed, our courier will operate at their best level to get to you next day but this cannot be guaranteed. On this basis we recommend not booking any electricians or contractors until you receive your goods and check them to ensure everything is in order.

We are unable to leave any order with a neighbor, or in any other location within your property or grounds, All orders require a signature.

For larger lighting products such as large chandeliers and floor lamps please see our Larger Item Deliveries information. If you have any questions regarding Larger Item Delivery products, please contact us and we'll be happy to advise you.

ALTERNATIVE ADDRESSES

We are unable to leave any order with a neighbor, or in any other location within your property or grounds. All orders require a signature.

ADVISED LEAD TIMES

We display an abundant collection of furniture, accessories and lighting here at cpelec.co.uk with up to 30,000 products on our website at any given time. Though we do try to ensure sufficient stock levels at all times on our most popular pieces which are available in a 48 hour dispatch window, we do place stock on back order with our brands, manufacturers and suppliers. These products will have the advised delivery date on your Order Confirmation email.

DELAYS

Any delays will be fully communicated by email and / or telephone. We try to keep you as up to date as possible during your order process and can only provide you with the latest information we are provided by our brands, suppliers and manufacturers. If you require a more specific time frame, please don’t hesitate to contact our friendly Customer Service team who will be happy to find further information out for you if possible.

DELIVERY NOTICE

Decor Lighting will automatically email you when your order has been dispatched and provide an expected delivery date and delivery service that will be used. For our courier services, you will receive a text or email on the morning of delivery from our courier with a predicted 1 hours time slot for delivery. 

All of our deliveries require a signature and can not be delivered to a neighbor or a "safe place" at your premises.

This service is only available if a mobile or email address is provided. We hope this helps plan your working days and means no waiting in all day for deliveries. Upon receipt of your order, you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please check your item before signing. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as 'Unchecked' then check your goods within 48 hours and notify us of any faults, flaws or missing parts. Failure to do so may affect any warranty and claims you make thereafter will be rejected.

Please note you have 48 hours to report any damages / missing parts to the items and 28 days from receiving the goods to report any unwanted items (unused and in the original packaging the way it was received, for lighting this must be unwired and with all parts) We therefore advise all items are checked immediately after receiving delivery. Claims for unwanted or missing goods cannot be accepted outside this period.

For deliveries using our own vehicles, our Dispatch Team will contact you to arrange a convenient date for delivery so they can plan their delivery routes, in most cases they can provide an ETA time slot also. Deliveries are Monday – Friday only.

Please ensure you are available to receive your delivery as redeliveries will incur a redelivery charge. For Furniture and Larger / Bulky items items customer assistance will be required to assist our delivery driver. Delivery is strictly to curbside for insurance purposes.

Please be aware that it is the customers responsibility to check all room sizes to ensure the products will fit through doorways, corridors, staircases etc. and that the weight of the products are suitable for your property.

EXCHANGES

In the unfortunate instance your order arrives to you damaged, ensure you contact us by email, or by completing our online form within 48 hours. We will arrange a replacement product exchange and redelivery on the same in order to reduce our carbon footprint and avoid our customers waiting for two separate deliveries. 

Please note: We are unable to uplift your faulted product and redeliver the replacement product on two separate dates. 

REDELIVERIES

If DPD or our drivers are unable to find your property on the first instance they will attempt a second delivery where possible. if after a second delivery attempt is made and your address is still unable to be located by DPD they will return the item to us. Any additional deliveries after this point will require an additional delivery charge as incurred to us by DPD. Please understand that DPD do not work for Decor Lighting and as such we do not have immediate contact with their drivers or visibility of their delivery routes. This information can all be tracked by yourself directly using the tracking ID providing in your order dispatch email. You can access delivery information via the DPD website or App.

ONCE YOU RECEIVE YOUR ORDER

Though great care is taken when packing and dispatching your order, we are not in control of our couriers deliveries. On this basis it is the responsibility of the customer to inspect all goods prior to installation within 48 hours of receipt of your order to your home or collection point. Even if you do not plan on installing your product(s) within this time we strongly recommend safely opening the product box and checking your order for any cosmetic flaws, non-electrical faults and missing parts. We are not liable after this 3 working day period or after installation. After the 48 hour period these product(s) will not be considered for return or exchange. Decor Lighting are unable to offer product exchanges after installation if item is damaged, and for lighting unless there is an electrical lighting fault.

FAULTS & SHORTAGES

All faults and shortages must be reported to us within 48 hours of collection or from receiving delivery of your order to your delivery address or collection point. These faults include missing parts, damaged glass and general flaws. After 48 hours we cannot accept responsibility for any faults. Replacement parts (where available) would be chargeable after the 48 hours. If you are having renovations done to your home or do not plan of installing the product(s) within the 48 hours we recommend you thoroughly check your product(s) as soon as they are received and store them in a safe location to avoid damage on site. For lighting all electrical faults are covered by the fittings 1 year guarantee and do not have to be reported within 48 hour time period.

Please thoroughly check you are satisfied with all products before installing them. We are not liable for cosmetic damage once they have been installed - it is the responsibility of the customer to inspect all goods prior to any installation work within 48 hours. We cannot accept returns for any cosmetic imperfections reported after the item has been installed, and these will not be considered for return or exchange.

Bespoke Cushions  & Runners - We take great care in making and packing our cushions, but if for any instance they have a blemish, flaw or imperfection, we will send a replacement cushion / runner in exchange.

As a small family business we take great care in ensure products arrive to you safely and in good condition, we will endeavor to do everything possible to ensure that we resolve faults and imperfections where possible.

On occasion, if you receive a faulted item we can offer a repair service as an alternative solution. 

Your statutory rights as a customer are not affected.

RETURNS POLICY (BREAKDOWN)

Please Note:

    All orders must be returned to us within 14 days from receipt and at your own cost.
    All products must not have been used and for lighting not wired or fitted or installed in any way.
    All products must be returned complete with all parts, fixings, drawers, glass, accessories etc.
    All product boxes must not be damaged, ripped or written on and must only be sealed with clear tape.

Step 1:

    When returning an item to us please complete our Return Request Form to request your return.
    Please read our non-returnable products list (below) before completing your Returns Request Form.
    We will respond to your Return Request within 48 hours. (Monday – Friday)

Step 2:

    Thoroughly read and follow the Full Returns Policy below.
    Package your items in outer packaging or an outer box to prevent the product box from being damaged.
    You must not write on or attach any returns labels onto the product box – outer packaging only.
    You must only use CLEAR tape to re-seal the product box only.
    The product box must be returned back to us in its original condition – no damages.
    Please enclose your WEB order reference number within your approved returns.

Please Note:

We cannot accept returns where the product box is damaged (including tears from opening), has been sealed using any tape other than clear or has been written on.

If our Returns Policy criteria has not been met once we receive your return, we will be unable to issue a refund your order. You will then need to pay a delivery charge to have your order re-sent back to you, or alternatively you can arrange for your own courier to collect your order from us. Please see our Full Returns Policy below.

We strongly recommend sending your order back to us using a tracked and insured delivery service for your own peace of mind.

If the above conditions are not met then we are unfortunately unable to accept your return.

Once we receive your return your item(s) and the above criteria is met we will issue you a refund to your original payment method, Please allow 3-5 working days for the return process and for the refund to arrive back into your account.

RETURNS POLICY (FULL)

All orders must be returned to us within 14 days from receipt and at your own cost. Products must not have been used, and for lighting not wired or fitted in any way. For returns on items we don't stock please see "Special Orders" below or contact us by email at sales@decor-lighting.co.uk confirm if an item is a stocked line or a special order, where a member of our Customer Services team would be happy to answer any questions you may have.

To clarify Special Orders are subject to a 25% re-stocking. Please see information on "Special Orders" below for further information.

When returning an item to us please complete our Return Request Form to request your return. We are unable to accept any returns which do not meet our Returns Policy criteria or that aren't pre-authorized - these will be declined and automatically resent back to you.

You must not write on or attach any returns labels onto the product box. The product box must returned to us inside another box to protect the product box from arriving to us damaged. This is to ensure the product box arrives to us safely in its original condition. Please attach the returns label to an outer box or outer packaging, and only use clear tape to reseal the product box.

We can not accept returns where the product box is damaged (including tears from opening), has been sealed using any tape other than clear or has been written on.

If our Returns Policy criteria has not been met once we receive your return, we will be unable to issue a refund your order. You will then need to pay a delivery charge to have your order re-sent back to you, or alternatively you can arrange for your own courier to collect your order from us.

We strongly recommend sending your order back to us using a tracked and insured delivery service for your own peace of mind.

Once approved please send your return including your order number to:

Returns Department

Cp Electrical

Central House

Ninth Avenue East

Team Valley

Gateshead

NE11 0EJ

United Kingdom

Note: If the above conditions are not met then we are unfortunately unable to accept the return. 

REFUND POLICY

We offer a 14 day refund policy on all stocked goods that are not reduced or ex display, after this period of time we are unable to accept returns or exchanges. If you are unsure if the product you are ordering is a stocked item or special order, please contact us before ordering, a member of our Customer Service team will be happy to answer any question you may have.

PAYMENT & SECURITY

We use the latest Payment & Security software allowing our customers to experience a positive and smooth shopping experience.  We accept all major cards, credit cards including American Express, Apple Pay, Cash, Klarna payment slicing options, PayPal payment slicing options options and Bank Transfer Options allowing our customers to choose the most suitable payment method at checkout.

ACCEPTED PAYMENT METHODS

    American Express
    Klarna Pay
    Klarna Pay in 3 Installments
    Klarna Pay in 30 days
    PayPal Pay
    PayPal Pay in 3 Installments
    Amazon Pay
    Visa Debit
    Visa Credit
    Mastercard
    Apple Pay
    Google Pay
    Bank Transfer

CREDIT CARD PAYMENTS 

This option allows customers to complete transactions very quickly and securely online.

** Any payments made with Non-UK/foreign cards are subject to further checks and we have the right to cancel orders that do not pass our security checks.  

Stripe provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Stripes’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Stripe uses a range of secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Stripe systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

Stripe is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

Stripe is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.

In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.

So when buying through our site, you can be sure that you are completely protected.

TELEPHONE PAYMENTS

For security purposes we do not accept payments made over the telephone.

BANK TRANSFERS

Please contact our Customer Service team emailing sales@decor-lighting.co.uk where we can provide you with our account details in order for you to arrange a BACS transfer to.

Once the BACS payment is compete we recommend you contact Customer Services to confirm that payment had been made.

Once payment the has cleared into our account we can then begin the order process.